Patrona Perseveres through Pandemic

In mid-March 2020, Patrona Corporation pivoted to a maximum telework posture in response to the COVID-19 pandemic.  However, neither the Maritime Plaza 2 nor the Dover offices closed.  Both offices remained open and provided safe spaces to work, access to corporate equipment necessary to accomplish assigned tasking, and access to the supplies necessary to efficiently and effectively support our customers while working remotely.  Some examples of the innovative ways the company adapted to the changing environment to accomplish our mission and provide exceptional service and support to the Navy will be published later this summer.  However, from a corporate perspective, not only did we persevere, we actually grew.  Since March 2020, our tasking in support of SUBMEPP and NAVSEA 07 expanded, and as a result, our workforce grew by 6%.  We made significant strides in expanding our ISO 9001:2015 Quality Management System (QMS) certification throughout the company.  Northeast Operations updated thirty-five (35) QMS documents, Mid-Atlantic Operations developed four (4) Key Process Documents, and Corporate developed eight (8) Key Process Documents.  And, we revisited our corporate training program, identified areas for improvement, developed curriculum and training material, and have made it available to the current workforce and required for new hires.  As we continue to pivot back toward “normal”, we are grateful that our customers are cooperative and flexible, and our workforce is dedicated and innovative.